Privacy Policy

Welcome to Verdant Bloom Store (“we”, “us”, or “our”). At veggieblossom.com, we value your privacy as much as we value the quality of our heirloom seeds and garden varieties. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

Like carefully selecting seeds for your garden, we only collect information necessary to cultivate a seamless shopping experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number (optional).
• Garden Preferences: Information about the plants you browse or purchase to help us recommend suitable companion plants.
• Technical Data: IP address, browser type, device information, and pages visited – helping us tend to our website’s health like we would our greenhouse plants.
• Communications: Any correspondence with our customer care team at [email protected].

2. How We Use Your Information

We use your information with the same care we give to nurturing seedlings:

• To process and ship your orders worldwide (excluding certain Asian and remote regions)
• To provide customer support and respond to your inquiries
• To improve our website and product offerings
• To send you relevant gardening tips and offers (only with your consent)
• To prevent fraud and ensure payment security
• To comply with legal obligations

3. Data Sharing and Disclosure

We treat your data like heirloom seeds – with respect and protection. We only share when necessary:

• Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Partners: To deliver your garden treasures
• Legal Requirements: When required by law or to protect our rights
• Service Providers: Companies that help us operate our business (with strict confidentiality agreements)

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your information with the same diligence we use to store our seeds:

• PCI-DSS compliant payment processing
• End-to-end encryption stronger than our sturdiest trellis
• Regular security audits like we test our seed germination rates
• Limited access to personal information within our organization
• Data stored only as long as necessary for the purposes collected

5. Your Rights

You have rights regarding your personal information, just as plants need the right conditions to thrive:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your data (where applicable)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like companion plants that help each other grow, cookies help our website function optimally:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help us improve our website
• Analytics Cookies: Understand how gardeners use our site
• Marketing Cookies: Show relevant ads (with your consent)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we ship globally (with some exceptions), your data may be transferred outside your country of residence. We ensure such transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as we update our seed catalog. The updated version will be posted on our website with a new “Last Updated” date.